Frequent and long-lasting dialogue

Corticeira Amorim believes in the vital role played by its stakeholders to ensure sustainable management of its activities, define strategic priorities and improve the Group's performance.

For this reason, it maintains a frequent and long-lasting dialogue with all stakeholders, encouraging their regular participation through questionnaires and interviews, in order to identify their key concerns and expectations regarding the most relevant matters that need to be monitored and communicated.

All persons or entities that have or may have an influence, dependence and / or responsibility for the Group are identified as Corticeira Amorim’s stakeholders.

On the basis of this selection criterion, eight main groups of stakeholders have been identified:

Shareholders and Investors
NGO and Community
Partners and Civil Society
Official and Governmental Entities

In view of its commitment to stakeholders, the company seeks to act in an ethical and responsible manner:

  • Promoting customer satisfaction and loyalty through the development of differentiating and competitive products and services;
  • Ensuring value creation for shareholders over the medium and long term, through responsible competitiveness;
  • Preserving a relationship of trust with stakeholders, in particular suppliers, customers and society in general.

Engaging with stakeholders

Since 2009, Corticeira Amorim has defined a process of listening and engaging with stakeholders. The most recent consultation process extended to stakeholders took place in 2018, with a review of the materiality and strategy matrix having been carried out in 2021. Currently, Corticeira Amorim has identified 11 relevant topics:

  • Transparency and Communication
  • Emissions management
  • Promotion of Montado, Biodiversity and Associated Ecosystem Services
  • Economic Performance
  • Environmental Impact of the Product
  • Research, Development and Innovation
  • Energy Efficiency and Climate Change
  • Product Responsibility and Quality
  • Health and safety at Work
  • Circular Economy
  • Customer Satisfaction

Other subjects of Governance

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